Privacy Policy

This privacy policy may be updated or adapted to changes in legislation or on the website itself. We kindly ask you to read it carefully each time you provide us with your personal data.

Visiting this website does not oblige the user to provide any personal information. However, during the visit, personal data may be requested through forms, which the user may provide voluntarily.

The data requested on this website is appropriate, relevant, and strictly necessary to provide the offered services. You are not obliged to provide such data, although failure to do so may affect or prevent the provision of the service.

The express consent you provide by accepting this privacy policy before submitting personal data constitutes the legal basis for its processing. In accordance with the General Data Protection Regulation and applicable legislation, and based on the principles of transparency, fairness, and lawfulness, we detail below how your personal data will be processed:

 

1.- DATA CONTROLLER

Your personal data will form part of a file called Web Users, for which the data controller is:

  • EL JARDÍ DEL CONVENT VIC 2024 SL
  • Tax ID: B70907746
  • Registered office: Plaça Malla 1 de Vic, 08500, Barcelona, Spain
  • Email: dpd@octalia.es
  • Phone: +34 936606000

 

2.- PURPOSE, LEGAL BASIS AND DATA RETENTION

2.1. PROCESSING OF CONTACT FORM USER DATA

– Purpose: to manage and respond to information requests and inquiries submitted via the website contact form, and to provide information or offers related to the services of EL JARDÍ DEL CONVENT VIC 2024 SL.

No automated decisions based on profiling will be made.

– Legal basis: consent of the data subject.

– Retention period: data will be kept for 5 years from the last confirmation of interest, unless deletion is requested.

 

2.2. PROCESSING OF CUSTOMER AND SUPPLIER DATA

– Purpose: to manage the commercial relationship and administrative, accounting, and tax obligations.

– Legal basis: performance of a contract.

– Retention period: data will be retained for the duration of the commercial relationship and as required by law.

 

2.3. PROCESSING OF NEWSLETTER AND MARKETING COMMUNICATION DATA

– Purpose: management and distribution of newsletters and commercial communications.

– Legal basis: consent of the data subject or legitimate interest in the case of existing customers.

– Retention period: data will be kept indefinitely unless the user unsubscribes.

 

2.4. PROCESSING OF MINORS’ DATA

In accordance with GDPR regulations, minors under the age of 16 may not provide valid consent. Consent must be given by parents or legal guardians, unless the minor is at least 16 years old.

 

2.5. LEGAL BASIS FOR DATA PROCESSING

Personal data may be processed for legally established purposes including advertising campaigns, accounting, tax, labor management, communications, security, and service provision.

 

Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

 

3.- DATA DISCLOSURE

Personal data will not be disclosed to third parties unless legally required or expressly authorized.

 

4.- USER RIGHTS

Users may exercise their rights of access, rectification, erasure, restriction, portability, and objection by contacting dpd@octalia.es.

Further information is available at the Spanish Data Protection Agency www.agpd.es.

 

5.- SOCIAL NETWORKS

Accessing social media profiles does not imply data collection unless expressly authorized by the user.

 

6.- DATA PROTECTION AND CONFIDENTIALITY

Appropriate technical and organizational measures are applied to ensure data security and confidentiality.

 

7.- COMMUNICATIONS

Marketing communications are sent with the user’s express consent, which may be withdrawn at any time.

Users may lodge a complaint with the Spanish Data Protection Agency if their rights are not satisfied.